I think you edited your reply but still, you are staff and in my opinion it's your role on the server to spread information and help people. if you made a forum post you wouldnt have to tell 1 person you would be telling everyone on here. nothing but positive would have come from making a forum post and I honestly cant understand what is so hard to see about that1. Most communication happens in the discord.
2. It doesn't matter if we tell 1 person that we dont know anything if the next person asks us the same exact thing 5m later
3. I saw other players reply in the shoutbox already so dont really need to copy them just because I am staff.